Frequently Asked Questions
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My mission is to provide support to mothers and families at any point along the parenting journey. I have three distinct yet related offerings available for families and mothers:
First, for the prenatal period, I teach classes focused on the postpartum stage, guiding each newborn family in creating plans for the upcoming big changes.
Next, I offer comprehensive concierge lactation support through at-home, in-office &/or telehealth lactation consults by an IBCLC. These are beneficial for clients from pregnancy through the end of breastfeeding for each child.
Lastly, for mothers at any stage of motherhood, I provide opportunities to explore the journey of motherhood through Matrescence Awareness sessions (individual, group, and retreats), building a motherhood community.
Additionally, I offer CPR certifications for health care providers (BLS) & non-health care providers. Certification lasts for 2 years, following American Heart Association curriculum.
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I trust each mother’s instincts and pairing them with clinical skills and collective wisdom to focus on her family’s unique needs and goals. I believe in supporting the whole family, ensuring everyone feels informed and involved throughout the postpartum stage and breastfeeding journey.
My goal is to build each mother’s confidence that endures well beyond the early days. Through personalized education and ongoing encouragement, I help mothers develop skills and self-assurance that empower them during postpartum & breastfeeding stages and onto their broader lifetime mothering journey.
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Breastfeeding is natural, meaning it is a learned skill that takes time to learn, for both mother and baby- just like learning to walk, there can be stumbles along the way. Even experienced mothers may need additional support as each breastfeeding journey is different.
Each family’s needs are unique, and may face different concerns for either the mother or the baby that require additional support. Thus there are no one-size-fits-all solutions to these challenges. An International Board Certified Lactation Consultant (IBCLC) has gone through rigorous education & clinical training to skillfully assess and monitor these concerns, provide individualized care plans to make sure that both mother and baby are healthy throughout the breastfeeding journey.
Areas of expertise for lactation consultants may include:
Prenatal preparation
Latch concerns
Infant weight or feeding behavior concerns
Infant Oral Assessments for Tethered Oral Tissues (tongue tie, lip tie)
Nipple and/or breast pain and/or Injury
Plugged Ducts, Thrush, and/or Mastitis
Engorgement
Low or Excessive Milk Supply
Feeding premature infants & infants with special health care needs
Feeding multiples/tandem feeding
Pumping and Flange Fitting
Transition Back to Work
Bottle Introduction and Paced Bottle Feeding
Weaning and/or Completion of lactation
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Concierge lactation care comes with many advantages. First, you have one dedicated lactation consultant rather than you piecing together the knowledge of different providers who may all have different care approaches, simplifying the plan of care. You are in the care of a provider who has specialized in infant feeding & lactation.
Second, you have a care provider who looks at the whole picture, including both mother & baby health & needs. The time dedicated to each couplet extends over several weeks depending on the package, and include text message communication via secure portal between visits for consistent care.
This means any question that comes up between visits can be answered, even those that pop up in the middle of the night. Visits are not rushed to fit all questions- you can always reach out when needed.
Your customized care plan focuses on YOUR unique needs and goals, not conforming to a one-size-fits-all plan.
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Yes! To fully meet the needs and provide care for multiples (twins, triplets), it require more time and focus, and thus incur an additional cost of $50 per additional infant per visit with an additional 30 minutes added per infant per visit. This will be reflected in the Superbill receipt.
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No! Pain is a sign that a mother needs more support. It can be normal to feel tenderness in the early days after birth or within the first minute of latching baby at the breast that resolves quickly. Breasts can also feel sore and engorged when the milk volume quickly increases in the first few days that generally resolves with each feeding or very gentle massage. Anything else is the mother’s body communicating that something needs more attention. Babies often do not feed well at the breast if a mother is in pain. An IBCLC can help a mother learn techniques to comfortably latch her baby at the breast, provide guidance to prevent &/or heal sore or injured nipples, and teach comfort measures for breast pain.
A deep latch is the most important way to breastfeed in comfort, feed baby enough milk, and establish a good milk supply. Here is a wonderful video by Global Health Media Project demonstrating techniques to get a comfortable, deep latch.
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In general, breast pumps are not required for successful breastfeeding. Pumps are simply a tool to obtain breast milk from the breast without a baby directly latched at the breast. They are most necessary when there are scheduled separations between mother and baby, such as when a mother returns to work or school. Pumps can be a helpful tool for breastfeeding concerns in other situations, too, under the guidance of an IBCLC or skilled lactation supporter. In all cases, manually expressing breast milk through Hand Expression (video by Global Health Media Project) is an alternative to using a breast pump.
You may want to contact your health insurance provider for more information about your breast pump benefits.
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Matrescence is a term used to describe the stage a women goes through when transitioning from life before motherhood to becoming a mother. It is similar to the Adolescence stage of transitioning from child to adult: both come with physical, emotional, and social changes. These important stages, or Rites of Passage in women’s lives need to be understood to be best supported, requiring first to be named and honored.
In the Matrescence Awareness workshops in the Motherhood Community, I guide women to reflect on their own individual motherhood journeys. This awareness allows women to identify their needs and goals to create and find optimal support in a community of fellow mothers. These sessions can be done one-on-one, in a group class, and in retreat settings.
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CPR certification is offered for both health care workers (Basic Life Support, or BLS) & non-health care workers (CPR via ProTraining).
Both audiences receive the 2025 & most recent American Heart Association curriculum for emergency care, and demonstrate successful skill practice to complete certification.
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To provide optimal care with individualized focus, I am out of network with all health insurance companies. A Superbill is provided for lactation services with applicable CPT codes that you can submit to your health insurance for possible reimbursement; many families are able to get full or partial reinbursement. All visits must be paid in full at the time of service.
Please direct any health insurance benefits or claims to your health insurance company or employer.
Please note:
Not all health insurance plans cover telehealth visits.
Travel fees are not eligible for insurance reimbursement.
Lactation services are eligible for FSA/HSA benefits.
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Yes, lactation consult visits (prenatal & postpartum) are all eligible for payment via FSA/HSA. The Superbill can also be used for reimbursement by the FSA/HSA entities.
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Urgent visit requests for consults may incur an additional $25 fee if seen outside normal business hours (evenings, weekends, holidays).
This fee is waived for Premium and Urgent Support clients.
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The area covered by MAMAS & BABIES LLC include:
South/west Austin
Bee Cave
Buda
Driftwood
Dripping Springs
Kyle
Lakeway
Spicewood
Wimberley
Woodcreek
If you live outside this service area, you can still be seen. A $50 travel fee per visit may apply per in-home visit.
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You can reach me anytime via the contact page or text at 512-986-3066. I aim to respond quickly—usually within one to two business days.